NPTEL Soft Skill Development Week 5 Assignment Answers 2025
1. Can learning and cultivating spiritual practices enhance one’s Emotional Intelligence?
a. Yes
b. No
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2. When a change is initiated in an organization, it leads to a state of equilibrium.
a. True
b. False
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3. The whole essence of emotional management is understanding one’s own emotions and others’ to deal with the situation. This statement is.
a. True
b. False
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4. Which part of the Limbic system is responsible for the formation of emotional pathways?
a. Amygdala
b. Hypothalamus
c. Hippocampus
d. None of the above
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5. Which of the following factors has an impact on empathy of a person?
a. Age.
b. Gender.
c. Mindfulness practice.
d. All of the above.
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6. Selective perception takes place in a communication cycle wherein the receiver in the
communication process selectively sees and hears elements of communication based
on_______________experience, background, and other personal characteristics.
a. sender’s
b. receiver’s own
c. situational
d. psychological
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7. Refreezing is a stage which characterizes________________.
a. Attempting to create a new state of affairs
b. Incorporating the changes, creating and maintaining a new organisational system
c. Recognizing the need for change
d. All of the above
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8. Which of the following is an example of intrapersonal communication?
a. Talking in telephone
b. Day-dreaming
c. Interacting in social media
d. None of the above
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9. What is the basic feature of intrapersonal communication?
a. Self-concept
b. Expectation
c. Persuasion
d. None of the above
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10. Which of the following is not a component of El at work?
a. Self-awareness
b. Self-regulation
c. Motivation
d. Sympathy
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11. When a company fails to implement the pay hike, HR manager based on his experience
devises a new formula for the turn around. This example fits with which of the components of Emotional Intelligence.
a. Self-awareness
b. Self-regulation
c. Motivation
d. Social-Skill
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12. The ability to control or redirect disruptive impulses and moods is called:
a. Self-regulation
b. Motivation
c. Empathy
d. Self-reliance
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13. Which of the following statements is INCORRECT?
a. Empathy decreases prosocial behaviors.
b. Empathy is the act of experiencing others’ conditions from their perspectives whereas sympathy is the act of understanding others’ conditions from our perspectives.
c. Empathy is related to the triggering of mirror neurons in human brain.
d. Empathy is the opposite of an individualistic approach.
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14. What are the external factors that can influence organizational change?
A. Political
B. Environmental
C. Economic
D. Technological
a. Only A is true
b. Both B and C are true
c. Both A and D are true
d. All A, B. C, and D are true
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15. Understanding others is one of the five key elements of empathy as identified by Daniel Goleman. Which of the following components is/are part of understanding others?
A. Listening skills.
B. Motivating others.
C. Non-verbal communication.
D. Conflict resolution.
a. Only C and D are correct.
b. Only A and B are correct.
c. Only B, C and D are correct.
d. Only A and C are correct.
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