NPTEL Effective Writing Week 5 Assignment Answers 2025
1. While drafting a business document, one should not use _____words or sentences.
- affirmative
- ambiguous
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2. ________is a piece of official as well as business writing which is circulated within the organization.
- Memorandum
- Business Letters
Answer :-
3. Business letters and memos are synonymous with each other.
- True
- False
Answer :-
4. Memos can only be written by seniors to their subordinates.
- True
- False
Answer :-
5. When a company addresses a customer’s complaint, it sends a ______________.
- follow-up Letter
- adjustment Letter
Answer :-
6. Which of the following is not a guiding principle while drafting a business document?
- Using short and simple sentences
- Clarity
- Use of jargon
- Background of the audience
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7. Which of the following is not one of the essential features of business letters?
- Clarity
- Consideration
- Cooperation
- Contradiction
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8. What is the correct order of components in a standard business letter?
- Subject line, salutation, body, closing, date
- Date, inside address, salutation, body, closing
- Salutation, body, inside address, closing, date
- Body, date, salutation, closing, inside address
Answer :-
9. Which type of business letter is used to formally offer goods or services to a potential client?
- Complaint Letter
- Order Letter
- Sales Letter
- Inquiry Letter
Answer :-
10. Which tone is most effective for a sales letter?
- Formal and detached
- Persuasive and conversational
- Neutral and indirect
- Critical and commanding
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