NPTEL Soft Skill Development Week 7 Assignment Answers 2025
1. Negotiation is an interactive communication process that takes place whenever we want
something from someone else or another person wants something from us.
a. True
b. False
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2. The Cognitive Response Model argues that persuasion is not caused directly by messages; we are only persuaded if we have thoughts that agree with the message.
a. Trie
b. False
Answer :-
3. Self-actualization needs are the higher order needs that occupy the top of the pyramid in Maslow’s theory.
a. True
b. False
Answer :-
4. Motivation relates to the force, stimulus, or influence that guides people to do the things they do.
a. True
b. False
Answer :-
5. A task leader makes sure the group reaches a conclusion at the end of its allotted meeting time, summarizes the discussion of the meeting and sets the agenda for the next meeting.
a. True
b. False
Answer :-
6. _________________is the most powerful motivational factors used by leaders to increase the motivation of the employees.
a. Involvement
b. Appreciation
c. Good relationship
d. Awareness of personal situations
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7. Which of the following characteristics determine the leadership style of a socio- emotional leader?
a. Allows everyone to get a tum in the discussion
b. Manages people’s face and handles their feelings
c. Keeps the personal relationships between group members
d. All of the above
Answer :-
8. In which of the following negotiating styles, individuals easily give the other person concession in hope of strengthening their relationships, but tend to neglect their own needs in favour of helping the other person.
a. Avoider negotiating style
b. Accommodator negotiating style
c. Compromiser negotiating style
d. Problem solver negotiating style
Answer :-
9. Indians are passionate about Bollywood movies and emotionally attached to stars. Youth of India loves to buy products endorsed by famous stars. Ads like that of cold drink which boosts up energy and makes actors to perform crazy stunts are examples of
a. Ethos
b. Logos
c. Pathos
d. None of the above
Answer :-
10. We often come across many advertisements that read “Offer valid for limited period”. Which principle of persuasion is used in the ads?
a. Commitment and consistency
b. Liking
c. Authority
d. Scarcity
Answer :-
11. Stella had planned for a holiday trip to Belgium. She wanted Maria to take notes on her
behalf during her absence. One fine evening Stella invited Maria to a dinner and treated
him with great food and fantastic wine. Before wishing goodnight to Maria, she casually
shared her plans about Belgium and her concern about notes. Maria lovingly assured
Stella that she would take notes for her. Which principle of persuasion did Stella use?
a. Commitment and consistency
b. Reciprocity
c. Authority
d. Social proof
Answer :-
12. Which of the following are the foundations of effective negotiations?
a. Determine the basic style preferences
b. Have patience to listen
c. Make commitment to personal integrity
d. All of the above
Answer :-
13. In the corporate world, when an older manager’s decisions are continually challenged by a younger subordinate manager, the older manager may feel that the young subordinate is brash, cocky, immature, and inexperienced. This attitude is an example of:
a. Social adjustment function
b. Knowledge function
c. Value-expressive function
d. Ego-defensive function
Answer :-
14. At the beginning of every movie in India, we are shown Anti-Smoking ads, where we are shown disturbing visuals of patients suffering from cancer. This kind of persuasion is an example of
a. Fear appeal
b. Joy appeal
c. Empathy appeal
d. Sympathy appeal
Answer :-
15. Which among the following are symptoms of demotivated people?
A. Absenteeism
B. Increased accidents
C. Wastage of raw materials
D. Sloppy work habits
a. Only A is trie
b. Only A, B and D are true
c. Only B, C and D are true
d. All A. B. C, and D are true
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